Terms & Conditions

1. Welcome

By visiting or purchasing from our website, you agree to the following terms. We’ve written them with care and clarity to honor your trust and protect both you and our small business.

2. Use of Our Website

This space is designed for respectful, intentional engagement. You agree not to misuse the site or its content, and to interact with our offerings in good faith.

3. Product Customization

Many of our products are personalized to reflect your language, culture, and story. These items are made just for you and are not eligible for return or refund unless otherwise stated.

We celebrate your uniqueness—and each customized item is a reflection of that.

4. Pricing and Payment

All prices are listed in USD and are subject to change. We accept secure payments through credit cards, debit cards, Affirm, Google Pay, Apple Pay and WooPay.

5. Shipping

We ship with care and intention. Estimated delivery times are provided at checkout, but may vary due to carrier delays or customizations. Please see our Shipping Policy for full details.

6. Returns and Refunds

Due to the personalized nature of our products, returns are generally not accepted. Exceptions may apply for non-customized items or if a product arrives damaged. Please see our Returns & Refunds Policy for more.

7. Intellectual Property

All content on this site—including images, text, and product designs—is owned by us or used with permission. You may not reproduce or use it without written consent.

8. Limitation of Liability

We do our best to ensure accuracy and safety, but we are not liable for indirect damages or misuse of our products. Our offerings are provided “as-is,” with love and care.

9. Privacy

We respect your privacy deeply. Please see our Privacy Policy to understand how your data is handled.

10. Changes to These Terms

We may update these terms from time to time. Any changes will be posted here, and continued use of the site implies acceptance.

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