A Thoughtful Note
Every order is prepared with intention, honoring your language, culture, and comfort. We ship with care, and we’ll always keep you informed along the way.
Processing Time
Because many of our items are customized, processing times may vary. Most orders are prepared within 5-8 business days. If your item includes cultural or language-specific customization, it may take a little longer—we’ll let you know if so.
We believe in thoughtful creation, not rushed production.
Shipping Methods & Carriers
We ship via USPS and UPS and you’ll receive tracking information once your order is on its way. If you have specific delivery needs, feel free to reach out before placing your order.
Domestic & International Shipping
We currently ship only in the United States.
Neurodivergent-Friendly Packaging
We aim to use packaging that’s soft, minimal, and sensory-considerate. If you have specific needs or preferences, let us know—we’ll do our best to accommodate.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 10 days of delivery. We’ll work with you gently and respectfully to find a solution.