A Note from Us
Your privacy matters deeply. We believe in transparency, respect, and emotional safety—especially for neurodivergent and intergenerational communities. This policy explains how we collect, use, and protect your information.
What We Collect
We gather only what’s needed to support your experience:
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- Name and contact details (when you place an order or reach out)
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- Shipping and billing information
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- Customization preferences (language, cultural elements)
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- Site usage data (via cookies and analytics)
We never collect more than we need, and we never sell your data—ever.
Why We Collect It
We use your information to:
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- Process orders and deliver products
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- Personalize your experience
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- Respond to questions or support requests
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- Improve our website’s accessibility and comfort
How We Protect It
We use secure servers, encrypted payment gateways, and trusted third-party tools. Your data is stored safely and only accessed when necessary.
Cookies & Tracking
We use cookies to understand how visitors engage with our site. This helps us improve accessibility and emotional clarity. You can adjust your cookie settings anytime.
Third-Party Services
We may use services like Stripe, WooCommerce, Google Analytics to process payments or understand site usage. These providers have their own privacy policies, which we encourage you to review.
Your Rights
You have the right to:
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- Access your data
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- Request corrections or deletions
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- Opt out of marketing communications
Just email us at sindhuvelu@abauniversal.com—we’ll respond with care and clarity.
Updates to This Policy
We may update this policy as our store grows. Any changes will be posted here, and your continued use of the site means you accept the updates.